Customer Service & Equipment Specialist

U-Haul International; Main South (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Life insurance

ESOP

Job summary

U-Haul International in Worcester, MA is seeking a Customer Service Representative to be the face of our service and assist customers with rentals, inspections and equipment returns. You will use U-Scan technology to dispatch and track equipment, and help keep vehicles and trailers ready for customers.

The role requires a valid driver’s license and a high school diploma or equivalent. The job includes physical duties, safety precautions, and opportunities for advancement within a long-standing

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Prepare rental invoices and accept equipment returned from rental.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or equivalent

Job description

U-Haul International in Worcester, MA is seeking a Customer Service Representative to be the face of our service and assist customers with rentals, inspections and equipment returns. You will use U-Scan technology to dispatch and track equipment, and help keep vehicles and trailers ready for customers.

The role requires a valid driver’s license and a high school diploma or equivalent. The job includes physical duties, safety precautions, and opportunities for advancement within a long-standing