Customer Service & Equipment Specialist

Talentify; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Disounts on Apple products

MetLife insurance

Mindset App Reimbursement

Two hands-on interviews with pay

Hiring bonus $100

$300 cash bonus after certification

Nicotine-free workplace

Job summary

U-Haul is seeking a Customer Service Representative in Washington, DC. You will be the face of our exceptional service, assisting customers with U-Haul products and services both inside and outside our center, while using U-Scan to dispatch and return equipment.

The role involves moving and hooking up trucks, inspecting equipment, and educating customers about products. On-the-job training is provided, with opportunities for advancement and comprehensive benefits.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Washington, DC. You will be the face of our exceptional service, assisting customers with U-Haul products and services both inside and outside our center, while using U-Scan to dispatch and return equipment.

The role involves moving and hooking up trucks, inspecting equipment, and educating customers about products. On-the-job training is provided, with opportunities for advancement and comprehensive benefits.