Customer Service & Equipment Specialist

U-Haul; Tallmadge (OH); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Vacation and sick days

Life insurance

Discounts on Apple products

Job summary

U-Haul is seeking a Customer Service Representative in Tallmadge, OH. You will be the face of the company, helping customers with equipment rentals, explaining services, and ensuring satisfaction. The role involves operating U-Scan tech, inspecting gear, and supporting a fast-paced team.

This position offers on-the-job education, two paid interviews, and a $100 hiring bonus plus a $300 certification bonus upon completing the inspection program. Apply today and start earning immediately.

Qualifications

• Must have valid driver's license and a good driving record.
• High school diploma or equivalent required.
• Strong customer service and communication skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Tallmadge, OH. You will be the face of the company, helping customers with equipment rentals, explaining services, and ensuring satisfaction. The role involves operating U-Scan tech, inspecting gear, and supporting a fast-paced team.

This position offers on-the-job education, two paid interviews, and a $100 hiring bonus plus a $300 certification bonus upon completing the inspection program. Apply today and start earning immediately.