Customer Service & Equipment Dispatch Specialist

U-Haul; Harrisburg (Dauphin County); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Job summary

U-Haul in Harrisburg is seeking a Customer Service Representative to be the face of the service team, helping customers on their journeys and ensuring they receive the support they need.

The role includes inspecting and maintaining equipment, using U-Scan technology to dispatch and return rentals, and participating in on-the-job education through U-Haul University. A reliable driving record is essential.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license with good driving record is required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including fluid checks.
• Answer questions and educate customers on products and services.
• Prepare rental invoices and accept equipment returned from rental.

Education

High school diploma or equivalent

Valid driver’s license

Job description

U-Haul in Harrisburg is seeking a Customer Service Representative to be the face of the service team, helping customers on their journeys and ensuring they receive the support they need.

The role includes inspecting and maintaining equipment, using U-Scan technology to dispatch and return rentals, and participating in on-the-job education through U-Haul University. A reliable driving record is essential.