Customer Service & Equipment Specialist (Training & Perks)

U-Haul; Kingsport (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Gym Reimbursement Program

Job summary

U-Haul is seeking a Customer Service Representative in Kingsport, TN. You will assist customers, manage rentals with U-Scan, move and hook up trucks and trailers, and inspect equipment on the lot while answering questions and educating customers about products and services.

The role includes preparing rental invoices, accepting returns, installing hitches, and completing forklift and propane tasks where certification is provided after employment.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Kingsport, TN. You will assist customers, manage rentals with U-Scan, move and hook up trucks and trailers, and inspect equipment on the lot while answering questions and educating customers about products and services.

The role includes preparing rental invoices, accepting returns, installing hitches, and completing forklift and propane tasks where certification is provided after employment.