Customer Service & Equipment Specialist (Training & Perks)

U-Haul

Kingsport (TN)

On-site

USD 28,000 - 36,000

Full time

11 days ago
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Benefits offered by this job

Career stability
Opportunities for advancement
Health insurance & Prescription plans
Paid holidays, vacation, and sick days
Life insurance
401(k) Savings Plan
ESOP
Gym Reimbursement Program

Job summary

U-Haul is seeking a Customer Service Representative in Kingsport, TN. You will assist customers, manage rentals with U-Scan, move and hook up trucks and trailers, and inspect equipment on the lot while answering questions and educating customers about products and services.

The role includes preparing rental invoices, accepting returns, installing hitches, and completing forklift and propane tasks where certification is provided after employment.

Qualifications

  • High school diploma or equivalent.
  • Valid driver’s license required.

Responsibilities

  • Assist customers inside and outside a U-Haul center with products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Kingsport, TN. You will assist customers, manage rentals with U-Scan, move and hook up trucks and trailers, and inspect equipment on the lot while answering questions and educating customers about products and services.

The role includes preparing rental invoices, accepting returns, installing hitches, and completing forklift and propane tasks where certification is provided after employment.

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