Customer Service & Equipment Specialist

U-Haul; Bentonville (AR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Gym Reimbursement

Health insurance

Job summary

U-Haul is seeking a Customer Service Representative in Bentonville, AR to be the face of our service and assist customers with rentals and equipment. You will help inside and outside the U-Haul center, using our mobile tools to manage rentals and inventory, and you will inspect and assist with equipment readiness.

This role offers on-the-job education and opportunities for advancement within a supportive team environment. Applicants must be legally authorized to work in the United States.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Bentonville, AR to be the face of our service and assist customers with rentals and equipment. You will help inside and outside the U-Haul center, using our mobile tools to manage rentals and inventory, and you will inspect and assist with equipment readiness.

This role offers on-the-job education and opportunities for advancement within a supportive team environment. Applicants must be legally authorized to work in the United States.