Customer Service & Equipment Specialist

U-Haul; Atlantic Mine (MI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Life insurance

MetLife auto and home insurance

Discounts on Apple products

124

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service, assisting customers and maintaining equipment. You will inspect and prepare rentals, use U-Scan technology to manage inventory, and help customers with questions and payments. Certification for propane/forklift and ongoing U-Haul training are provided.

Join a team focused on helping customers during their journeys with hands-on training and opportunities to advance within the company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service, assisting customers and maintaining equipment. You will inspect and prepare rentals, use U-Scan technology to manage inventory, and help customers with questions and payments. Certification for propane/forklift and ongoing U-Haul training are provided.

Join a team focused on helping customers during their journeys with hands-on training and opportunities to advance within the company.