Equipment Rental Support Specialist

U-Haul; Brainerd (MN); On-site; USD 16,000 - 17,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & prescription plans

Paid holidays, vacation and sick days

Job summary

U-Haul in Brainerd, MN is seeking a Customer Service Representative to be the face of our service team, helping customers with rentals and equipment needs and using U-Scan tech to manage inventory.

You will inspect and prepare trucks, answer questions, prepare invoices, install hitches, and may receive propane/forklift certifications. The role offers on-the-job education and opportunities for advancement.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Brainerd, MN is seeking a Customer Service Representative to be the face of our service team, helping customers with rentals and equipment needs and using U-Scan tech to manage inventory.

You will inspect and prepare trucks, answer questions, prepare invoices, install hitches, and may receive propane/forklift certifications. The role offers on-the-job education and opportunities for advancement.