Customer Service- CSR- Front Counter

Sun Country Cleaners; Northern (KY); Hybrid; USD 24,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Bonus opportunities

Paid time off (PTO)

Paid holidays

Job summary

Sun Country Cleaners seeks a friendly, dependable Customer Service Representative for the front counter. You will greet customers, accept garments, and process orders for the processing facility, ensuring accuracy and a positive experience. You will also help maintain a clean store and assist teammates as needed.

Ideal candidates are organized, reliable, and proactive, with a professional and customer-focused attitude, capable of clear communication and teamwork in a fast-paced environment.

Qualifications

• Friendliness and customer-focused approach.
• Organized and detail-oriented mindset.
• Positive and professional demeanor.
• Reliable and dependable attitude.
• Honest and trustworthy behavior.
• Self-motivated and proactive work style.

Responsibilities

• Greet customers warmly and provide attentive service.
• Receive garments and process orders for the facility.
• Verify completed orders and load them onto the conveyor.
• Handle garments carefully with attention to detail.
• Communicate professionally with customers and team members.
• Maintain a clean, welcoming store environment.
• Address customer concerns and follow through to resolve them.
• Perform basic daily computer tasks.

Skills

Customer service

Organized

Reliable

Detail-oriented

Professional

Proactive

Team player

Job description

All Jobs > Customer Service- CSR- Front Counter

Schedule: Monday–Friday, 7:00 AM–1:00 PM, and every other Saturday, 9:00 AM–3:00 PM

• Weekly pay
• Bonus opportunities
• Paid time off (PTO)
• Paid holidays

Position Overview

We are looking for a friendly, dependable, and organized Customer Service Representative who enjoys helping people and takes pride in providing an excellent customer experience.

Responsibilities

• Greet every customer warmly and provide friendly, attentive service.
• Receive customer garments and accurately enter and prepare orders for the processing facility.
• Check completed orders when they return from processing and load them onto the conveyor.
• Handle customer garments carefully and pay close attention to detail.
• Communicate positively and professionally with customers and team members.
• Treat everyone with kindness and respect.
• Proactively address customer concerns and follow through until each issue is resolved.
• Perform basic daily computer tasks.
• Maintain a clean, organized, and welcoming store environment.

Ideal Candidate

• Friendly and customer-focused
• Organized and detail-oriented
• Positive and professional
• Reliable and dependable
• Honest and trustworthy
• Self-motivated
• Proactive and committed to following through

Personal Requirements

• Kind, caring, and respectful
• Comfortable using a computer for basic daily tasks
• Able to clearly communicate customer requests to the processing facility
• Self-motivated, organized, and attentive to detail
• Able to stand, bend, and lift as required
• A dependable team player who is excited to contribute to an award-winning team