Customer Service- CSR- Front Counter

Sun-Country-Airlines; Clearwater (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Bonus opportunities

PTO

Paid holidays

Health insurance options available

Job summary

Sun-Country-Airlines in Clearwater, FL is seeking a Customer Service Representative to deliver warm, attentive service and support customers throughout the garment processing experience.

You will greet customers, accurately enter orders, check completed work, and maintain a clean, welcoming store. The role emphasizes reliability, organization, and positive communication with customers and team members, with consistent schedule coverage.

Qualifications

• Kind, caring, and respectful.
• Comfortable using a computer for basic daily tasks.
• Able to clearly communicate customer requests to the processing facility.
• Self-motivated, organized, and attentive to detail.
• Able to stand, bend, and lift as required.
• A dependable team player who is excited to contribute to an award-winning team.

Responsibilities

• Greet every customer warmly and provide friendly, attentive service.
• Receive customer garments and accurately enter and prepare orders for the processing facility.
• Check completed orders when they return from processing and load them onto the conveyor.
• Handle customer garments carefully and pay close attention to detail.
• Communicate positively and professionally with customers and team members.
• Treat everyone with kindness and respect.
• Proactively address customer concerns and follow through until each issue is resolved.
• Perform basic daily computer tasks.
• Maintain a clean, organized, and welcoming store environment.

Skills

Friendly

Customer-focused

Organized

Detail-oriented

Reliable

Self-motivated

Proactive

Professional

Tools

Basic computer skills

Job description

Description

Customer Service Representative

Schedule: Monday–Friday, 1:00 PM–7:00 PM, and every other Saturday, 9:00 AM–3:00 PM

Benefits

• Weekly pay
• Bonus opportunities
• Paid time off (PTO)
• Paid holidays
• Health insurance options available

Position Overview

We are looking for a friendly, dependable, and organized Customer Service Representative who enjoys helping people and takes pride in providing an excellent customer experience.

Responsibilities

• Greet every customer warmly and provide friendly, attentive service.
• Receive customer garments and accurately enter and prepare orders for the processing facility.
• Check completed orders when they return from processing and load them onto the conveyor.
• Handle customer garments carefully and pay close attention to detail.
• Communicate positively and professionally with customers and team members.
• Treat everyone with kindness and respect.
• Proactively address customer concerns and follow through until each issue is resolved.
• Perform basic daily computer tasks.
• Maintain a clean, organized, and welcoming store environment.

Ideal Candidate

• Friendly and customer-focused
• Organized and detail-oriented
• Positive and professional
• Reliable and dependable
• Honest and trustworthy
• Self-motivated
• Proactive and committed to following through

Requirements

Personal Requirements

• Kind, caring, and respectful
• Comfortable using a computer for basic daily tasks
• Able to clearly communicate customer requests to the processing facility
• Self-motivated, organized, and attentive to detail
• Able to stand, bend, and lift as required
• A dependable team player who is excited to contribute to an award-winning team