Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Lanai City (HI); Remote; USD 32,000 - 52,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Team-oriented culture

Job summary

A travel service provider is seeking a motivated Customer Service Coordinator to assist clients with their travel needs. This role involves maintaining clear communication, providing travel support, and ensuring a positive client experience. Candidates should possess strong communication skills and self-motivation to work remotely. The position offers either part-time or full-time opportunities with comprehensive training and career growth in a supportive culture.

Qualifications

• Proven customer service skills and experience in hospitality are preferred.
• Ability to work effectively in a remote setting.
• Detail-focused with a mindset geared towards customer satisfaction.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options and timelines.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism.
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Interest in travel

Self-motivation

Customer service experience

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time‑management abilities
• Self‑motivated and comfortable working remotely
• Detail‑oriented and customer‑focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part‑time or full‑time opportunities
• Career growth within the travel industry
• Positive, team‑oriented culture