Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Oshkosh (WI); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth within the travel industry

Positive team-oriented culture

Job summary

A travel support company is seeking a motivated Customer Service Coordinator to enhance client experiences and provide travel assistance. This role involves maintaining clear communication with clients, ensuring accuracy in travel details, and delivering quality service. Ideal candidates have strong communication and organizational skills, enjoy helping people, and may work part-time or full-time with flexibility. This position offers comprehensive training, mentorship, and opportunities for career growth within the travel sector.

Qualifications

• Self-motivated and comfortable working remotely.
• Detail-oriented and a customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism.

Skills

Written communication skills

Verbal communication skills

Organization skills

Time-management abilities

Customer-focused mindset

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture