Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Bridgeton (NJ); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel support company is seeking a motivated Customer Service Coordinator to enhance client experience and assist with travel inquiries. The ideal candidate will possess excellent communication skills and a customer-focused mindset. Responsibilities include guiding clients, coordinating travel details, and ensuring service quality. The position offers flexible remote work options and the potential for career growth in the travel industry. Join a positive and team-oriented culture to help fulfill travel dreams.

Qualifications

• Proven experience in customer service or hospitality.
• Ability to manage multiple tasks efficiently.
• Strong attention to detail is essential.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options and next steps.
• Ensure accuracy of client information and travel details.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service experience

Interest in travel

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture