Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Laurel (MS); Remote; USD 30,000 - 45,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Positive team-oriented culture

Job summary

A leading travel service provider is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role involves assisting customers with travel-related inquiries, coordinating details, and maintaining communication throughout the planning process. Ideal candidates will have excellent communication skills, a detail-oriented mindset, and experience in customer service or hospitality. Flexible remote options exist along with potential career growth within the travel industry.

Qualifications

• Customer service or administrative experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Provide guidance on travel options and timelines.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer-focused mindset

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time‑management abilities
• Self‑motivated and comfortable working remotely
• Detail‑oriented and customer‑focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part‑time or full‑time opportunities
• Career growth within the travel industry
• Positive, team‑oriented culture