Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Albany (OR); A distancia; USD 30.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Descripción de la vacante

A travel service company based in Albany, Oregon, is seeking a motivated Customer Service Coordinator. This role involves providing travel support and ensuring a positive client experience by assisting customers with inquiries. Ideal candidates will have excellent communication skills and a customer-focused mindset. Opportunities are available for both part-time and full-time positions with comprehensive training and flexible remote work options.

Formación

• Proven skills in customer service, administration, or hospitality.
• Interest in travel is beneficial.
• Detail-oriented and customer-focused mindset.

Responsabilidades

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options and timelines.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information.
• Deliver high-quality service with professionalism.

Conocimientos

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Descripción del empleo

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture