Customer Service Coordinator - Travel Support

Enchanted Horizons Travel; Norman (OK); Remote; USD 30,000 - 42,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Team culture

Job summary

A leading travel support company based in the US seeks a motivated Customer Service Coordinator. This individual will communicate with clients regarding travel inquiries, provide guidance on travel options, and ensure a seamless planning process. Ideal candidates possess strong communication, organization skills, and a detail-oriented mindset. Previous customer service experience is preferred. This position offers flexible remote work options, fostering a positive and team-oriented culture.

Qualifications

• Excellent communication skills are essential.
• Strong organizational abilities to manage tasks efficiently.
• Self-motivated individuals will thrive, especially in remote work.
• Attention to detail is crucial for ensuring client satisfaction.
• Previous customer service or hospitality experience is preferred.
• Interest in travel will enhance job performance.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options and timelines.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism.
• Adhere to company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Travel interest

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture