Customer Service Clerk — Legal & Government Support

Pinellas County Government; Clearwater (AR); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

FRS retirement program

Deferred compensation

Job summary

Pinellas County Government is seeking a Customer Service Specialist in Clearwater to manage cashiering tasks, handle public inquiries, and assist with court-related processes. The role requires strong people skills and the ability to work well within a team in a government setting.

The position involves processing filings, assisting with Civil Court records, and providing clear information to attorneys, defendants, and the public both in person and by phone.

Qualifications

• 2 years experience in cashiering or accounting and practical skills in the use of computer equipment.
• Associate’s or higher-level degree in accounting or a financial related field.
• An equivalent combination of education, training and/or experience.

Responsibilities

• Enter transactions into computerized registers, receive monies, balance the register daily.
• Schedule not guilty pleas in traffic court and process related court work.
• Receive and file various legal papers and intake new Civil Court cases and other records.
• Process passport applications, marriage licenses, and related documentation.
• Provide accurate information to internal and external customers by phone and in person.
• Perform refunds, produce reports, and deliver excellent customer service.

Skills

Cashier experience

Accounting principles

Computer skills

Education

Associate’s or higher degree in accounting or finance

Tools

Cash registers

Job description

Pinellas County Government is seeking a Customer Service Specialist in Clearwater to manage cashiering tasks, handle public inquiries, and assist with court-related processes. The role requires strong people skills and the ability to work well within a team in a government setting.

The position involves processing filings, assisting with Civil Court records, and providing clear information to attorneys, defendants, and the public both in person and by phone.