Customer Service Clerk

R+L Carriers; West Salem (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid vacation after 90 days

Comprehensive benefits package

Employee resorts lodging

Job summary

R+L Carriers, Inc. in Wisconsin is seeking a Call Center, Customer Service Clerk to handle a multi-line phone system, redirect calls, and perform data entry.

This full-time role operates Monday through Friday with varying shifts; starting pay is $18.76 per hour, plus a strong benefits package and paid vacation after 90 days.

Join a team focused on reliable service and professional communication, with opportunities to support dispatchers and drivers.

Qualifications

• Ability to multitask and have a sense of urgency.
• Ability to type 30 WPM with accuracy.
• Dependable and well organized.
• Must be computer literate.
• Possess strong office, telephone, and communication skills.

Responsibilities

• Answer calls on a multi-line system and direct issues to appropriate contacts.
• Perform data entry and processing driver paperwork.
• Assist dispatchers and support management as requested.

Skills

Multitasking

Typing 30 WPM

Dependable

Organized

Computer literacy

Office/telephone/communication

Job description

Job Description

Responsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry, processing driver paperwork, and assisting dispatchers. Other duties may apply as requested by management

Job Description

Responsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry, processing driver paperwork, and assisting dispatchers. Other duties may apply as requested by management

Call Center, Customer Service Clerk, Starting at $18.76 hr

Full-Time, Monday - Friday, Various Shifts

Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts

Company Culture

R+L Carriers - Women in Trucking

Requirements

• Ability to multitask and have a sense of urgency
• Ability to type 30 WPM with accuracy
• Dependable and well organized
• Must be computer literate
• Possess strong office, telephone, and communication skills

Benefits

R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.

About Us

R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company’s growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.

R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.