Customer Service Clerk

AppleOne; Tehachapi (CA); Presencial; USD 22.000 - 31.000; A tiempo parcial

Descripción de la vacante

AppleOne Employment Services is seeking a Customer Service Clerk in Tehachapi, CA for a contract/temporary role in the banking and consumer lending industry. The ideal candidate will support financial service operations, new account processing, and member services.

The role involves opening/closing accounts, handling documentation, educating members on products, and assisting with wire/AH transfers and notary duties. Prior experience in banking or consumer lending is a plus.

Formación

• Open and close member accounts while ensuring accurate completion of required documentation.
• Assist members with banking services, certificates, checking accounts, savings accounts, and IRA-related account needs.
• Provide customer service support, teller backup, wire transfer support, and ACH transfer assistance.
• Maintain accuracy, confidentiality, and professionalism in a financial services environment.
• 1 to 2 years of related customer service, banking, administrative, or clerical experience.
• Strong attention to detail and ability to process paperwork accurately.
• Professional communication skills with the ability to explain services clearly to members.
• Ability to handle confidential financial information with discretion.
• Comfortable working in a fast-paced, member-facing environment.
• Basic computer and data entry skills.

Responsabilidades

• Open and process new accounts, including checking accounts, savings accounts, share certificates, and IRA certificates.
• Prepare, review, and organize required account documentation and member service paperwork.
• Educate members on available financial products and services, answering questions clearly and professionally.
• Assist with account closing requests and related service transactions.
• Provide backup teller support as needed to help maintain smooth branch operations.
• Support wire transfers, ACH transfers, and notary duties as assigned.

Conocimientos

Customer service

Banking

Administrative

Clerical

Data entry

Herramientas

Data entry

Descripción del empleo

Job Summary

We are seeking a Customer Service Clerk for a contract/temporary opportunity in Tehachapi, CA within the banking and consumer lending industry. This role is ideal for a customer-focused administrative professional with experience supporting financial service operations, new account processing, and member service needs.

Key Responsibilities

• Open and process new accounts, including checking accounts, savings accounts, share certificates, and IRA certificates.
• Prepare, review, and organize required account documentation and member service paperwork.
• Educate members on available financial products and services, answering questions clearly and professionally.
• Assist with account closing requests and related service transactions.
• Provide backup teller support as needed to help maintain smooth branch operations.
• Support wire transfers, ACH transfers, and notary duties as assigned.

Compensation and Benefits

• Pay rate: $19.00 per hour.
• Job type: Contract/Temporary.

Required Qualifications and Skills

• Open and close member accounts while ensuring accurate completion of required documentation.
• Assist members with banking services, certificates, checking accounts, savings accounts, and IRA-related account needs.
• Provide customer service support, teller backup, wire transfer support, and ACH transfer assistance.
• Maintain accuracy, confidentiality, and professionalism in a financial services environment.
• 1 to 2 years of related customer service, banking, administrative, or clerical experience.
• Strong attention to detail and ability to process paperwork accurately.
• Professional communication skills with the ability to explain services clearly to members.
• Ability to handle confidential financial information with discretion.
• Comfortable working in a fast-paced, member-facing environment.
• Basic computer and data entry skills.

Preferred Qualifications

• Prior experience in a bank, credit union, or consumer lending environment.
• Experience opening new accounts, processing certificates, or supporting teller transactions.
• Familiarity with ACH transfers, wire transfers, IRA certificates, or share certificates.
• Current or prior notary experience is a plus.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.