Customer Service Cashier & POS Specialist

Concord Food Co-op; Concord (NH); On-site; USD 28,000 - 36,000; Full time

Job summary

Concord Food Co-op is seeking a friendly, detail-oriented cashier to perform accurate register transactions and provide excellent customer service. Responsibilities include handling payments, entering PLUs, balancing drawers, and engaging customers to join the co-op.

The role may involve assisting other departments and supporting special projects as needed. Experience in grocery or natural foods is a plus; strong interpersonal skills and the ability to multi-task are essential in a busy,

Qualifications

• Good customer service skills for both internal and external customers.
• Strong attention to detail.
• Excellent interpersonal skills.
• Ability to take direction and work independently.
• Ability to multi-task and good organizational skills.
• Basic math skills and ability to count change.
• Standing for long periods, bending, walking, reaching, and sitting; ability to lift up to 50 lbs occasionally.

Responsibilities

• Accept payment and accurately make change for transactions utilizing the POS system
• Enter correct prices, departments, and PLUs for products
• Balance cash drawer at end of shift and meet over/short goal
• Invite/recruit non-member customers to become members of the Co-op
• Follow state laws and Co-op policies regarding the sale of alcohol
• Assists customers with product questions in a friendly, courteous manner and answer/direct calls as necessary
• Assists in special projects, assists in other departments as needed, and performs other duties as assigned

Skills

Good customer service

Attention to detail

Interpersonal skills

Take direction independently

Multi-tasking & organization

Basic math & counting change

Follow guidance from manager

Endurance for standing & lifting up to

Job description

Concord Food Co-op is seeking a friendly, detail-oriented cashier to perform accurate register transactions and provide excellent customer service. Responsibilities include handling payments, entering PLUs, balancing drawers, and engaging customers to join the co-op.

The role may involve assisting other departments and supporting special projects as needed. Experience in grocery or natural foods is a plus; strong interpersonal skills and the ability to multi-task are essential in a busy,