Customer Service Cashier & Front-End Associate

Rural King; Ohio; On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

401(k) with company match

Employee discounts

Career growth

Training and development

Team environment

Job summary

Rural King is seeking a Cashier to provide friendly, accurate, and efficient service and create a positive customer experience. You will process transactions, answer questions, and promote store programs while following cash-handling procedures.

In this role, you will reconcile registers, keep checkout areas clean, and work with teammates to meet customer needs. Prior retail or customer-service experience is preferred, and comfort with POS systems is essential.

Qualifications

• Customer service or retail experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Comfortable using computers, POS systems, and other technology.
• Ability to accurately handle cash and process transactions.
• Strong attention to detail and ability to follow procedures.

Responsibilities

• Greet customers and provide friendly, professional service.
• Process cash, credit, debit, and other transactions accurately and efficiently.
• Follow company procedures for cash handling, returns, exchanges, layaways, and price disputes.
• Answer customer questions and provide basic product information.
• Educate customers about Rural King Loyalty Program, RK Visa, and RK Plus Protection Plan (RKPPP).
• Respond to store calls using professional phone etiquette.
• Coordinate with loaders and associates to promptly address customer needs.
• Reconcile registers, complete required paperwork, and maintain accurate records.
• Deactivate EAS devices and spider wraps as needed.
• Maintain awareness of surroundings to help prevent loss and reduce shrink.
• Keep checkout areas, shopping carts, restrooms, and customer service areas clean and stocked.
• Participate in cross-training and support other store departments as needed.
• Use POS systems, computers, telephones, and other office equipment.
• Work collaboratively with store associates to provide a consistent customer experience.
• Participate in training and development opportunities and assist with training new Cashiers as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Flexibility

Positive attitude

Tools

POS systems

Computers

Job description

Rural King is seeking a Cashier to provide friendly, accurate, and efficient service and create a positive customer experience. You will process transactions, answer questions, and promote store programs while following cash-handling procedures.

In this role, you will reconcile registers, keep checkout areas clean, and work with teammates to meet customer needs. Prior retail or customer-service experience is preferred, and comfort with POS systems is essential.