Customer-Centric Cashier & Front-End Specialist

Rural King; Kingsport (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental & vision insurance

Paid time off

401(k) with company match

Associate discounts

Career growth

Training and development

Team-focused work environment

Job summary

Rural King is seeking a Cashier to provide friendly, accurate, and efficient service while processing transactions and assisting customers. This role emphasizes cash handling, returns, exchanges, and maintaining a clean front end.

You'll promote Rural King's loyalty programs and work with team members to ensure a smooth, positive shopping experience. Prior retail or customer service experience is helpful, and reliability is valued.

Qualifications

• Customer service or retail experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Comfortable using computers, POS systems, and other technology.
• Ability to accurately handle cash and process transactions.
• Strong attention to detail and ability to follow procedures.
• Ability to remain positive, professional, and flexible in a fast-paced environment.
• Ability to perform repetitive tasks and work effectively as part of a team.
• Reliable, proactive, and willing to learn.

Responsibilities

• Greet customers and provide friendly, professional service.
• Process cash, credit, debit, and other transactions accurately and efficiently.
• Follow company procedures for cash handling, returns, exchanges, layaways, and price disputes.
• Answer customer questions and provide basic product information.
• Educate customers about Rural King Loyalty Program, RK Visa, and RK Plus Protection Plan (RKPPP).
• Respond to store calls using professional phone etiquette.
• Coordinate with loaders and associates to promptly address customer needs.
• Reconcile registers, complete required paperwork, and maintain accurate records.
• Deactivate EAS devices and spider wraps as needed.
• Maintain awareness of surroundings to help prevent loss and reduce shrink.
• Keep checkout areas, shopping carts, restrooms, and customer service areas clean and stocked.
• Participate in cross-training and support other store departments as needed.
• Use POS systems, computers, telephones, and other office equipment.
• Work collaboratively with store associates to provide a consistent customer experience.
• Participate in training and development opportunities and assist with training new Cashiers as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

POS systems

Cash handling

Communication

Tools

POS systems

Job description

Rural King is seeking a Cashier to provide friendly, accurate, and efficient service while processing transactions and assisting customers. This role emphasizes cash handling, returns, exchanges, and maintaining a clean front end.

You'll promote Rural King's loyalty programs and work with team members to ensure a smooth, positive shopping experience. Prior retail or customer service experience is helpful, and reliability is valued.