Customer Service Cashier - Bonus & Growth Prospects

Floor & Decor; Van Cortlandtville (NY); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical Insurance

Job summary

Floor & Decor is seeking a friendly Cashier (Customer Service Associate) in New York. The position supports full-time or part-time shifts, greeting customers, operating the POS, handling returns, and ensuring an exceptional checkout experience.

You will assist customers with product recommendations, process payments, and maintain accurate registers in a fast-paced retail setting. Floor & Decor offers advancement opportunities and benefits based on eligibility.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly and enthusiastic

Entrepreneur and hard-working

Honest and accountable

Job description

Floor & Decor is seeking a friendly Cashier (Customer Service Associate) in New York. The position supports full-time or part-time shifts, greeting customers, operating the POS, handling returns, and ensuring an exceptional checkout experience.

You will assist customers with product recommendations, process payments, and maintain accurate registers in a fast-paced retail setting. Floor & Decor offers advancement opportunities and benefits based on eligibility.