Customer Service/Cashier

Southern Multifoods Inc; Town of Texas (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service/Cashier to join their team. This entry-level role involves operating the cash register, assisting with food preparation, and ensuring customer satisfaction through quick and efficient service. Ideal candidates will possess strong interpersonal skills, attention to detail, and the ability to work well under pressure. With a focus on teamwork and quality, this position offers a dynamic work environment where your contributions will directly impact customer experiences. If you're ready to start your career in the food and beverage industry, this opportunity is perfect for you!

Qualifications

• Entry-level position requiring 1-3 months experience.
• Must follow verbal and written instructions.

Responsibilities

• Provide quick, efficient service and quality products.
• Maintain cleanliness and safety rules.

Skills

Interpersonal communication

Manual dexterity

Attention to detail

Teamwork

Cash handling

Ability to cope with pressure

Education

Some high school courses

Job description

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Basic Function

To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.

Personal Requirements, Skills, And Abilities

• Some high school courses preferred.
• Must be clean, neat and well groomed.
• Must have good interpersonal communication skills to work with customers and other employees.
• Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
• Must be honest.
• Must be able to follow verbal and written instructions and read recipes.
• Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
• Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
• Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
• Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
• Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
• Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
• Must be able to count money and give change correctly.

General Responsibilities

• Ensure customer satisfaction by providing quick, efficient service and quality products.
• Provide excellence in quality, service and cleanliness.
• Provide consistent product portions.
• Maintain knowledge and operation of all equipment.
• Follow and abide by all safety rules, policies, and procedures.

Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.

Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.

Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.

Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.

Key Activities

• Quickly prepares customers' orders according to specifications and with the highest possible quality.
• Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
• Operates cash register.
• Assists with front line preparation procedures.
• Operates kitchen equipment as needed.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Food and Beverage Services

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