Customer Service Banker – Training & Growth Path

Range Bank; Calumet (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Range Bank in Michigan's Copper Country region seeks a Customer Service Representative to handle daily banking transactions while maintaining policy knowledge and delivering friendly, professional service.

New or experienced applicants receive comprehensive training to succeed and advance, with a clear promotion path across Range Bank's nine locations in the UP and Wisconsin. Work hours typically 8:30 a.m.–5:30 p.m. Mon-Fri with Saturday rotations.

Qualifications

• High School Diploma required.
• At least one year of customer service or cash-handling experience.
• Proficient computer skills and basic banking software knowledge.

Responsibilities

• Provides excellent customer service in a friendly and professional manner.
• Greets customers, accepts deposits, disburses funds, and processes transactions accurately.
• Ensures all transactions comply with regulatory and bank policies and security procedures.
• Performs account maintenance and opens new accounts upon customer request.
• Maintains knowledge of products to cross-sell services and informs customers of promotions.
• Participates in projects and initiatives to improve overall bank performance.
• Has discretion to resolve complex customer issues.
• Adheres to Range Bank policies and confidentiality.

Skills

Customer service

Cash handling

Computer skills

Education

High School Diploma

Job description

Range Bank in Michigan's Copper Country region seeks a Customer Service Representative to handle daily banking transactions while maintaining policy knowledge and delivering friendly, professional service.

New or experienced applicants receive comprehensive training to succeed and advance, with a clear promotion path across Range Bank's nine locations in the UP and Wisconsin. Work hours typically 8:30 a.m.–5:30 p.m. Mon-Fri with Saturday rotations.