Customer Service Banker - Cross-Sell & Transactions

Brooks bank; Newcastle (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Brooks Bank in Oklahoma invites applications for an in-office Customer Service Specialist. The role focuses on greeting customers, processing transactions, and balancing cash with accuracy while delivering friendly, reliable service.

Responsibilities include cross-selling bank products to meet customer needs and handling inquiries with a solution-driven approach. Candidates must live in Oklahoma and pass background and credit checks; 10-key proficiency and strong communication are required.

Qualifications

• High School diploma or GED required.
• 6 months customer service and cash handling preferred.
• Strong computer and 10-key skills.
• Excellent oral and written communication.
• Must reside in Oklahoma and pass background and credit checks.

Responsibilities

• Greet customers and maintain a welcoming environment.
• Process customer transactions accurately and balance cash drawer.
• Generate new business and expand relationships via cross-selling.
• Respond to inquiries and resolve customer concerns.

Skills

Customer service

Cash handling

10-key

Communication skills

Attention to detail

Education

High School Diploma / GED

Tools

General computer skills

Job description

Brooks Bank in Oklahoma invites applications for an in-office Customer Service Specialist. The role focuses on greeting customers, processing transactions, and balancing cash with accuracy while delivering friendly, reliable service.

Responsibilities include cross-selling bank products to meet customer needs and handling inquiries with a solution-driven approach. Candidates must live in Oklahoma and pass background and credit checks; 10-key proficiency and strong communication are required.