Customer Service Banker

New Hampshire Mutual Bancorp; Ashland (NH); On-site; Full time

Job summary

Join an award-winning retail team as a Customer Service Banker at New Hampshire Mutual Bancorp in Ashland, NH. This full-time role focuses on delivering top-tier customer service, processing transactions, and promoting banking products. The ideal candidate has a high school diploma, strong customer service skills, and a passion for building genuine partnerships. A comprehensive benefits package is offered, alongside a competitive salary with growth opportunities.

Benefits

401K with company match

Tuition reimbursement

Comprehensive benefits package

Qualifications

• Minimum one year experience in customer service and/or cash handling role.
• Strong interpersonal and organizational skills.
• Ability to work rotating Saturdays.

Responsibilities

• Process deposit and withdrawal transactions, account opening, and maintenance activities.
• Provide professional customer service and obtain new business referrals.
• Maintain knowledge of banking products and promote them to customers.

Skills

Interpersonal skills

Organizational skills

Customer service

Education

High school diploma or GED

Tools

Software applications

Job description

Join to apply for the Customer Service Banker role at New Hampshire Mutual Bancorp.

MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. We are searching for a Universal Banker (Customer Service Banker) at our Ashland, NH branch.

MVSB was recently voted 1st place for “Best Place to Work” in the Laconia Daily Sun’s Best of the Lakes Region.

We offer a competitive salary along with a comprehensive benefits package including medical, dental, vision, 401K (with company match), pension plan, paid time off, tuition reimbursement, professional development, and the opportunity to work with a great team!

Starting salary begins at $20.64 per hour and is negotiable based on experience.

Job Requirements/Desired Experience:

• High school diploma or GED
• Minimum one year experience in customer service and/or cash handling role
• Experience using software applications to perform customer service duties
• Strong interpersonal and organizational skills
• Ability to work rotating Saturdays
• Ability to travel between offices as required
• Prior bank teller transaction knowledge is a plus but not required

Primary Responsibilities:

• Maintain knowledge of banking products and promote them to customers
• Willingness to switch between teller and customer service roles as needed
• Process deposit and withdrawal transactions, account opening, and maintenance activities for checking, savings, and time deposits
• Provide professional customer service and obtain new business referrals through needs-based inquiries
• Respond to customer questions and resolve issues efficiently

We believe in building genuine partnerships through top-tier customer service delivered by a culture of teamwork, integrity, and excellence. We take pride in the communities we serve!

We are dedicated to providing challenging and rewarding career opportunities across the state. If you want to be part of an award-winning team, we would like to speak with you!

We are an Equal Opportunity Employer, including veterans and individuals with disabilities.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking

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