Customer Service Banker - MVSB

New Hampshire Mutual Bancorp; Moultonborough (NH); On-site; Full time

Job summary

Join a leading banking institution as a Customer Service Banker in Moultonborough, NH. This entry-level role offers competitive pay starting at $20.64 per hour, with a comprehensive benefits package. Ideal candidates will possess strong customer service skills and a high school diploma. Be part of an award-winning team dedicated to excellence in customer service.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Pension Plan

Paid Time Off

Tuition Reimbursement

Professional Development

Qualifications

• Minimum one year experience in customer service and/or cash handling role.

Responsibilities

• Complete deposit/withdrawal transactions and account maintenance.
• Provide professional customer service and generate new business referrals.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Education

High School Diploma or GED

Tools

Software Applications

Job description

Join to apply for the Customer Service Banker - MVSB role at New Hampshire Mutual Bancorp.

MVSB is seeking motivated and experienced banking professionals to join our award-winning customer service retail team. We are searching for a Universal Banker (Customer Service Banker) at our Moultonborough, NH branch.

MVSB was recently voted 1st place for “Best Place to Work” in the Laconia Daily Sun’s Best of the Lakes Region.

We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development, and the opportunity to work with a great team!

Starting salary begins at $20.64 per hour and is negotiable based on experience.

Job Requirements/Desired Experience:

• High school diploma or GED
• Minimum one year experience in customer service and/or cash handling role
• Experience utilizing software applications for customer service duties
• Strong interpersonal and organizational skills
• Ability to work rotating Saturdays
• Ability to travel between offices as required
• Prior bank teller transaction knowledge is a plus but not required

Primary Responsibilities:

• Maintain knowledge of banking products and services and promote them to customers
• Willingness to switch between teller and customer service roles as needed
• Complete deposit/withdrawal transactions, account opening, and maintenance activities for individual and business accounts
• Provide professional customer service and generate new business referrals through needs-based inquiry
• Respond to customer questions and resolve problems efficiently

We believe in building genuine partnerships through top-tier customer service, teamwork, integrity, and excellence. We take pride in serving our communities!

We are dedicated to providing challenging and rewarding career opportunities across the state. If you want to be part of an award-winning team, we want to hear from you!

We are an Equal Opportunity Employer, including veterans and individuals with disabilities.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking