Customer Service Banker

New Hampshire Mutual Ban; Ashland (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading banking institution in Ashland is seeking a motivated Universal Banker to join its award-winning customer service team. The role involves managing customer transactions, promoting banking services, and providing excellent service. With a competitive salary starting at $20.64 per hour and a robust benefits package, this is a great opportunity to advance in the banking sector while contributing to a culture of teamwork and excellence.

Benefits

Medical, dental, vision insurance

401K with company match

Pension plan

Tuition reimbursement

Professional development opportunities

Paid time off

Qualifications

• Minimum one year experience in customer service and/or cash handling role.
• Experience utilizing software applications for customer service duties.
• Ability to work rotating Saturdays.

Responsibilities

• Promote banking products and services to customers.
• Complete account transactions and maintenance activities.
• Provide professional customer service and obtain business opportunity referrals.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Education

High school diploma or GED

Job description

MVSB is seeking a motivated and experienced banking professional to join ouraward-winning customer service retail team. We are searching for a Universal Banker (Customer Service Banker)at our Ashland , NH branch.

MVSB was recently voted 1st place for “Best Place to Work” in the Laconia Daily Sun’s, Best of the Lakes Region.

We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development and the opportunity to work with a great team!

Starting salary begins at $20.64 per hour and is negotiable based on level of experience

JOB REQUIREMENTS/DESIRED EXPERIENCE:

• High school diploma or GED
• Minimum one year experience in customer service and/or cash handling role
• Experience utilizing software applications to perform customer service duties
• Strong interpersonal and organizational skills
• Must be able to work rotating Saturdays
• Ability to travel between offices as required
• Prior bank teller transaction knowledge a plus but not required

PRIMARY RESPONSIBILITIES:

• Maintains a working knowledge of banking products and services while promoting them to the customer
• Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise
• Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
• Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
• Responds to questions and resolve problems or concerns for customers effectively and efficiently

We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.