Customer Service - Automotive Technical Advisor Intern: Summer 2027

Jasper Engine Exchange, Inc.; Iowa; On-site; USD 17,000 - 25,000; Full time

Job summary

Jasper Engines & Transmissions invites motivated students to join the Customer Service Team as an Automotive Technical Advisor Intern for the Summer of 2027. This hands-on role supports customers and technicians across the automotive industry, focusing on diagnosing engine, transmission, and warranty concerns while gaining exposure to cutting-edge automotive technology.

You'll work with experienced professionals, tackling real technical challenges, and developing troubleshooting, communication,

Qualifications

• Pursuing a degree in Automotive Technology or a related field
• Final one to two years of college or technical school preferred
• Self-motivated and problem-solving minded
• Strong mechanical aptitude and interest in automotive technology
• Excellent communication and analytical skills
• Organized, detail-oriented, and eager to learn
• Comfortable using computers and technology
• Prior hands-on vehicle experience is a plus

Responsibilities

• Investigate and help resolve real-world automotive technical and warranty concerns
• Apply knowledge of engines, diesel systems, and transmissions to diagnose issues
• Work with experienced technical advisors and industry experts
• Learn how technical support, customer service, and warranty operations work together
• Develop professional communication and problem-solving skills valued by employers
• Build confidence making decisions and providing technical recommendations

Skills

Strong mechanical aptitude

Excellent communication

Analytical skills

Organized and detail-oriented

Comfortable with computers/tech

Hands-on vehicle experience a plus

Education

Pursuing degree in Automotive Technology

Job description

Job Description: Turn Your Passion for Cars Into a Career! Are you the person friends call when their car has a problem? Do you enjoy diagnosing issues, solving puzzles, and learning how vehicles really work? Join the JASPER Customer Service Team as an Automotive Technical Advisor Intern and gain hands‑on experience supporting customers and technicians across the automotive industry. This is more than an internship. It's an opportunity to work alongside experienced industry professionals, tackle real technical challenges, and develop skills that can launch your career. In this role, you'll assist with diagnosing and resolving customer concerns related to engines, transmissions, and warranty support. You'll gain exposure to cutting‑edge automotive technology while building valuable troubleshooting, communication, and problem‑solving skills. If you love working on vehicles, asking questions, and figuring out how things work, this could be the perfect opportunity for you.

We are looking for students entering their final one to two years of college or technical school, pursuing a degree in Automotive Technology or a related field.

What You'll Do

*This internship is intended for the Summer of 2027 (8-12 weeks)

• Investigate and help resolve real-world automotive technical and warranty concerns
• Apply your knowledge of engines, diesel systems, and transmissions to diagnose issues
• Work directly with experienced technical advisors and industry experts
• Learn how technical support, customer service, and warranty operations work together
• Develop professional communication and problem‑solving skills that employers value
• Build confidence making decisions and providing technical recommendations

Description of Who We're Looking For

• Students entering their final one to two years of college or technical school are preferred
• Pursuing a degree in Automotive Technology or a related field
• Self-motivated individuals who enjoy solving problems
• Strong mechanical aptitude and interest in automotive technology
• Excellent communication and analytical skills
• Organized, detail-oriented, and driven to learn
• Comfortable using computers and technology
• Prior hands‑on experience working on vehicles is a strong plus

What You'll Gain

• Real‑world experience solving automotive technical challenges
• Mentorship from experienced automotive professionals
• Exposure to advanced engine and transmission technologies
• Professional development in troubleshooting, communication, and decision‑making
• Industry connections and networking opportunities
• Experience that stands out on future resumes
• Potential pathways to full‑time career opportunities at JASPER

Why JASPER?

At JASPER, you'll do more than observe. You'll contribute, learn, and make an impact. You'll work with a team that is passionate about helping customers, solving technical challenges, and developing the next generation of automotive professionals. Bring your automotive knowledge. Build your professional skills. Kick-start your career with JASPER.

Pay Range:

Jasper Engines & Transmissions is an Equal Opportunity Employer. JASPER is an at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, veteran status, sex, sexual orientation or national origin. JASPER has been remanufacturing quality products since 1942 and today we are the nation's largest remanufacturer of gas and diesel engines, transmissions, differentials, rear axle assemblies, air & fuel components, marine engines, sterndrives, performance engines, and electric motors. JASPERs, over 2,500 Associate-Owners, are committed to providing our customers with exceptional experience and the perfect product. We are firmly committed to providing all our Associate-Owners with a safe work environment, opportunities for Personal Growth and Development and a wide array of benefits. No automotive experience, no problem! We provide training for many jobs that do not require specific experience. Own Your Future by becoming part of our 100% Associate-Owned Family!