Customer Service Attendant Supervisor

AVI Foodsystems

New Stanton (Westmoreland County)

On-site

USD 42,000 - 54,000

Full time

5 days ago
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Benefits offered by this job

Health, dental, vision, and life保险
401(k) with generous company match
Paid vacations and holidays
Immense training and growth机会

Job summary

AVI Foodsystems is seeking an energetic and optimistic leader to fill the role of Full-time Customer Service Attendant Merchandising Supervisor at our New Stanton, PA branch. Morning shifts, Monday–Friday with weekend availability as needed.

Founded in 1960, AVI Foodsystems has evolved into one of the most respected food service companies in the nation, focusing on quality, service, and value. The role includes duties such as training staff, inventory reviews, reporting, and customer

Qualifications

  • Experience recruiting, training and retaining team members.
  • Ability to review inventory and waste levels and make recommendations.
  • Ability to lead projects and coordinate with Managers on accounts.
  • Experience generating reports for management to ensure profitability.

Responsibilities

  • Assist in the training and development of team members.
  • Interviews applicants for Customer Service Attendant positions to maintain staffing levels.
  • Reviews inventory and waste levels of accounts and makes recommendations.
  • Prepares Inventory Report Card evaluations and discusses with team members.
  • Completes monthly inventory action plans for team members.
  • Generates reports for management to ensure profitability at accounts.
  • Verifies and signs off on timecards.
  • Visits accounts and meets with account representatives.
  • Leads and assists on projects assigned by the Operations Manager or Branch Manager.
  • Lifts and moves objects up to 40 pounds while training and assisting at accounts.
  • Walks, bends, crouches, and climbs stairs.
  • Operates company-owned vehicle safely for travel to branches and accounts.
  • Performs other duties as specified by management.
  • Attend weekly staff meetings.
  • Address customer inquiries/complaints within 24 hours.

Skills

Team Leadership
Staff Training
Customer Service
Inventory Management
Reporting

Job description

AVI Foodsystems is looking for an energetic and optimistic leader immediately hire to fill the role of Full-time Customer Service Attendant Merchandising Supervisor. This position will work Morning shifts, M-F with weekend availability as needed at our New Stanton, PA Branch.

Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Duties & Responsibilities:
  • Assists in the training and development of team members.
  • Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
  • Reviews inventory and waste levels of accounts and makes recommendations.
  • Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action monthly
  • Completes monthly inventory action plans for team members
  • Generate reports for management to ensure profitability at accounts.
  • Verifies and signs off on timecards.
  • Visits accounts and meets with account representatives.
  • Leads and assists on projects assigned by the Operations Manager or Branch Manager
  • Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
  • Walks, bends, crouches, and climbs stairs.
  • Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
  • Performs other duties as specified by management.
Requirements:
  • Inspects accounts weekly to ensure machines are clean, filling, and operating correctly.
  • Recruits, trains and retains team members.
  • Develop succession plans.
  • Operates accounts within labor guidelines.
  • Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.
  • Attend weekly staff meetings.
  • Addresses customer inquiries/complaints within 24 hours.
  • Following all safety requirements at accounts, which may include personal protection equipment such as hard
    hats, safety glasses, ear protection, etc.
  • A family culture and atmosphere
  • Competitive compensation
  • Health, dental, vision, and life insurance for full-time team members
  • 401(k) with generous company match
  • Paid vacations and holidays
  • Immense training and growth opportunities

We conduct pre-employment drug testing. EOE

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