Customer Service Attendant Supervisor

AVI Foodsystems; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k match

Paid vacations

Holidays

Training and growth opportunities

Pre-employment drug testing

Family culture

Job summary

AVI Foodsystems is seeking an energetic and optimistic leader to fill the role of Customer Service Attendant Supervisor. This is a full-time day shift position, with responsibilities across training, staffing, and supporting accounts to ensure exceptional service.

You will work closely with the Operations Manager or Branch Manager to lead projects, review inventory and timecards, visit accounts, and help drive profitability while upholding safety standards.

Qualifications

• Experience in training and developing a team.
• Ability to interview applicants for Customer Service Attendant roles.
• Develop succession plans and recruit/train staff.
• Maintain inventory, waste control and cost awareness.

Responsibilities

• Assists in the training and development of team members.
• Interviews applicants for Customer Service Attendant positions to maintain staffing levels.
• Reviews inventory and waste levels of accounts and makes recommendations.
• Verifies and signs off on timecards and assists with accounts visits.
• Leads projects assigned by the Operations Manager or Branch Manager.
• Operates company vehicle safely to travel to branches and accounts.

Job description

AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Customer Service Attendant Supervisor This is a full time day shift position Founded in 1960 AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation Providing comprehensive food services with a focus on the highest quality and freshest ingredients impeccable service and total value is the reputation we have earned and live up to everyday

Duties & Responsibilities

• Assists in the training and development of team members
• Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels
• Reviews inventory and waste levels of accounts and makes recommendations
• Prepares Inventory Report Card evaluations reviews these with team members and takes necessary disciplinary action monthly
• Completes monthly inventory action plans for team members
• Generate reports for management to ensure profitability at accounts
• Verifies and signs off on timecards
• Visits accounts and meets with account representatives
• Leads and assists on projects assigned by the Operations Manager or Branch Manager
• Lifts carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts
• Walks bends crouches and climbs stairs
• Operates and maintains company owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts
• Performs other duties as specified by management

Requirements

• Inspects accounts weekly to ensure machines are clean filling and operating correctly
• Recruits trains and retains team members
• Develop succession plans
• Operates accounts within labor guidelines
• Maintains team member inventory percentages direct labor costs waste percentages inventory levels and consumption
• Attend weekly staff meetings
• Addresses customer inquiriescomplaints within 24 hours
• Following all safety requirements at accounts which may include personal protection equipment such as hard hats safety glasses ear protection etc

Benefits

• A family culture and atmosphere
• Competitive compensation
• Health dental vision and life insurance for full time team members
• 401k with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities
• We conduct pre employment drug testing

EOE