Customer Service Attendant - Part Time - Variable

Cape Fear Valley Health; Fayetteville (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

Cape Fear Valley Health is seeking a part-time Customer Service Attendant to provide outstanding service at their wellness and fitness facility. Responsibilities include managing front desk operations and ensuring customer satisfaction through effective communication and service delivery. Candidates should have experience in a high-volume environment and be prepared to work a flexible schedule.

Qualifications

• At least one year of experience in a high-volume service environment.
• Certification in BCLS required within 90 days of employment.

Responsibilities

• Manage front desk and juice bar operations.
• Deliver excellent service to members, patients, and guests.
• Perform light to moderate cleaning and facility preparations.

Skills

Cashiering

Point of Sale

Cash Management

Sales

Marketing

Data Management Systems

Communication Skills

Job description

Join to apply for the Customer Service Attendant - Part Time - Variable role at Cape Fear Valley Health

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Join to apply for the Customer Service Attendant - Part Time - Variable role at Cape Fear Valley Health

Summary

This position is responsible for providing outstanding customer service to a diverse clientele by performing administrative and reception duties at the wellness and fitness facility. Responsibilities include managing front desk and juice bar operations, delivering excellent service to members, patients, and guests to ensure retention. Candidates should have at least one year of experience in a high-volume service environment, with cash register experience preferred. Certification in BCLS is required within 90 days of employment.

Key skills include cashiering, point of sale, cash management, reconciliation, sales, marketing, and data management systems. The role requires understanding of all operational aspects of the center, including filing, phone work, billing, memberships, and computer systems. Prospecting, sales, follow-up, and communication skills are essential for membership growth and customer engagement. The ability to work a flexible schedule and perform light to moderate cleaning and facility preparations is also necessary. Physical requirements include standing for long periods, bending, stooping, lifting up to 40 pounds, and good manual dexterity. Some occupational exposures may occur.

Facility: HealthPlex

Location: Fayetteville, North Carolina

Department: Healthplex

Job Family: Clerical

Work Shift: Variable (United States of America)

Additional Notes: Must be knowledgeable about developmental and spiritual needs across all age groups, as per Erickson’s Model, to provide appropriate care or staff intervention.

Licenses and Certifications: Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity