Customer Service Attendant CSA

Slappys Management Services Llc; Springtown (TX); On-site; Full time

Job summary

An established industry player is seeking enthusiastic Customer Service Attendants (CSAs) to join their dynamic team at a bustling car wash. In this role, you will be the friendly face welcoming customers, guiding them through wash options, and ensuring their vehicles are impeccably clean. This position offers a unique opportunity to work in a vibrant environment where teamwork and customer satisfaction are paramount. With extensive training, performance-based bonuses, and opportunities for advancement, this is a fantastic chance for motivated individuals looking to grow their careers in a supportive setting. Join a company that values hard work and dedication while providing a fun and engaging workplace!

Benefits

Bonus based on performance

Employee discounts

Free uniforms

Sales incentives/bonuses

Opportunities for advancement

Paid training

Qualifications

• Strong customer service skills and a friendly attitude are essential.
• Ability to handle vehicles with care and follow safety procedures.

Responsibilities

• Welcome customers and assist them with wash options and memberships.
• Maintain cleanliness of the location and perform routine upkeep tasks.

Skills

Customer Service

Communication

Teamwork

Problem Solving

Education

High School Diploma or Equivalent

Tools

Pressure Washer

Job description

Job Title: Customer Service Attendant (CSA)

Location: Fort Worth, TX 76119

Job Types: Full-time, Part-time

Pay: $13.00 - $18.00 per hour

Benefits:

1. Bonus based on performance
2. Employee discounts
3. Free uniforms
4. Sales incentives/bonuses
5. Opportunities for advancement
6. Paid training

Job Description:

Customer Service Attendants (CSAs) welcome customers to our Express Car Wash with a friendly, positive attitude. CSAs are responsible for helping customers choose the appropriate wash/membership, answering questions, and performing routine maintenance/upkeep on the site. Career advancement opportunities are available within Slappy's Car Wash for motivated individuals. CSAs will go through extensive training, receive frequent evaluations, and be rewarded for exceptional service.

Specific Responsibilities Include:

1. Provide excellent customer service by being friendly and talking to customers about wash options, packages, etc.
2. Handle vehicles with extreme care and build a culture where every member works together to achieve the same goal.
3. Work with an amazing team in a fun environment to ensure the wash is operating effectively, customers are happy, and their vehicles are clean and dry.
4. Help maintain the location’s appearance and cleanliness.
5. Safely and efficiently load every vehicle with clear hand signals and a smile.
6. Upkeep the condition of the car wash by performing cleaning tasks such as taking out the garbage, unclogging vacuums, sweeping the lot, and using a pressure washer to clean the wash bay.
7. All CSAs represent Slappy's to customers and must adhere to uniform and hygiene expectations.
8. Follow all safety procedures and policies.

Physical Requirements:

CSAs are frequently required to stand and walk throughout the workday, use their hands (including lifting heavy objects), and climb ladders or balance in certain situations. CSAs must be able to work in damp and humid conditions and outdoor conditions where temperatures can exceed 100 degrees Fahrenheit during the summer.

All Slappy's locations are built with an air-conditioned office and stocked with refreshments and snacks. The outdoor conditions can be challenging during certain periods of the year, but we do our best to provide a comfortable, fun working environment.

Schedule: Weekends as needed

Ability to Commute/Relocate: Reliably commute or planning to relocate before starting work (required)

License/Certification: Driver's License (Required)

Work Location: In person