Customer Service Associate - Temporary

Walgreens; Hudson (NC); On-site; USD 20,664 - 24,108; Full time

Job summary

A leading retail pharmacy is seeking a Customer Service Specialist in Hudson, NC. The role involves delivering exceptional customer service, engaging with patients, and efficiently handling sales transactions. Candidates should be flexible with scheduling and have a strong background in customer engagement. The position requires at least six months of retail experience and fluency in English. The company promotes a positive work environment and provides necessary training.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.

Responsibilities

• Model and deliver a distinctive customer experience.
• Engage customers by offering assistance with products and services.
• Register sales on assigned cash register and ensure efficient checkout service.
• Maintain cleanliness of counters and shelves while taking inventory.
• Provide customer service in the photo area and assist with maintenance.

Skills

Customer engagement

Cash handling

Inventory management

Strong communication

Flexibility in schedule

Job description

Base Pay Range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Registers sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes void returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or shift leader.
• Implements company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items, product placement as specified, and stock rotation using FIFO method.
• Has working knowledge of store systems and equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs requested by Manager or assigned by corporate.

Qualifications

• Must be fluent in reading, writing, speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Equal Opportunity Employer

An Equal Opportunity Employer, including disability/veterans.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Benefits

For benefits information, please see jobs.walgreens.com/benefits.

Location

Hudson, NC. Get notified about new Customer Service Specialist jobs in Hudson, NC.