Customer Service Associate - Temporary

Walgreens; Hobart (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a Customer Service Associate for a temporary position in Hobart, Indiana. The role involves engaging customers, processing transactions, and ensuring a pleasant shopping experience. Ideal candidates should possess strong interpersonal skills and a willingness to work flexible hours, including evenings and weekends.

Qualifications

• Fluent in reading, writing, and speaking English.
• Prefer six months of retail experience.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Model and deliver a distinctive customer experience.
• Handle transactions, including voids, returns, and exchanges.
• Maintain cleanliness and organization of counters and shelves.

Skills

Customer engagement

Interpersonal skills

Problem-solving

Job description

Join to apply for the Customer Service Associate - Temporary role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales on assigned cash register, providing courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.

Operations

• Provide courteous, friendly, fast, and efficient service.
• Recommend items for sale and suggest trade-up or companion items.
• Handle transactions, including voids, returns, rain checks, refunds, and exchanges.
• Maintain cleanliness and organization of counters and shelves, take inventory, and ensure proper product placement.
• Implement asset protection procedures to minimize profit loss.
• Ensure compliance with laws regarding regulated products.
• Construct and maintain displays, assist with stock rotation, and restocking.
• Operate store systems and equipment.
• Provide customer service in the photo area, including digital passport photos and promotional products.
• Handle web pick-up orders and assist with store maintenance.
• Adhere to company policies, maintain respectful relationships, and complete assigned tasks.

Training & Personal Development

• Attend training and complete required programs.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Prefer six months of retail experience and prior Walgreens experience.

Note: For San Francisco, CA applicants, we consider qualified candidates with arrest and conviction records per local ordinances.

We are an Equal Opportunity Employer, including disability and veterans.

Compensation ranges from $15 to $17.50 per hour, depending on various factors.