Customer Service Associate - Noblesville

Indiana Farm Bureau Insurance; Noblesville (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading insurance company is seeking a Customer Service Associate in Noblesville, IN. In this role, you will manage customer inquiries, assist with policy changes, and ensure high-quality service. This position offers work/life balance and eligibility for benefits within 30 days.

Benefits

Work/life balance

Paid vacation/sick leave

401(k) with match

Potential yearly bonus

Paid volunteer hours

Qualifications

• 1 year of customer service experience required.
• Property & Casualty insurance license required or must be obtained within 2 years.
• Strong communication and time management skills.

Responsibilities

• Takes incoming phone calls and answers customer questions.
• Handles walk-in customers and collects payments.
• Assists with claims paperwork and provides proof of insurance.

Skills

Communication

Time Management

Problem Solving

Attention to Detail

Education

High school diploma or GED equivalent

Tools

Microsoft Suite

Job description

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Join to apply for the Customer Service Associate - Noblesville role at Indiana Farm Bureau Insurance

• Takes incoming phone calls and answers customer questions.
• Handles any walk-in customers.
• Assists with claims paperwork that is requested by the claim’s representatives.
• Provides proof of insurance documents that are requested by clients.
• Any additional duties assigned by management.
  
  
  

Responsibilities

• Takes incoming phone calls and answers customer questions.
• Handles any walk-in customers.
• Collects payments.
• Makes policy changes.
• Assists with claims paperwork that is requested by the claim’s representatives.
• Provides proof of insurance documents that are requested by clients.
• Any additional duties assigned by management.
  
  
  

Requirements For Success

• High school diploma or GED equivalent.
• 1 year of customer service experience.
• Property & Casualty insurance license required or must be able to obtain this license within 2 years.
• Proficient in Microsoft Suite.
• Strong communication skills.
• Strong time management and problem-solving skills.
• Strong attention to detail and accuracy.
  
  
  

IFBI Perks

• An organization that values work/life balance
• Paid vacation/sick leave
• 401(k) with match
• Fulltime with a Monday - Friday schedule
• Potential for a yearly bonus with a possible payout of up to 20% of the salary
• Contests and incentives
• Benefits eligibility within 30 days of employment
• Negotiable pay based on level of experience
• Collaborate in a team environment
• Paid volunteer hours
  
  
  

#FO

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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