Field Service Representative with Sign-On Bonus

Metrie; Noblesville (IN); On-site; Full time

Job summary

Metrie is seeking a Field Service Representative to manage store fulfillment and merchandising processes in Noblesville, IN. This full-time role involves inventory management, customer service, and ensuring product standards. Join a collaborative team that values diversity and offers comprehensive benefits.

Benefits

Comprehensive benefits package – medical, dental, and life

401(k) Retirement Savings Plan

Development opportunities for advancement

Family-oriented culture

Qualifications

• 2+ years of inventory replenishment experience preferred.
• Valid driver's license and proof of auto insurance required.
• Ability to communicate well in verbal and written forms.

Responsibilities

• Perform Store Fulfillment and Merchandising Process at designated stores.
• Drive in-store sales by maintaining inventory levels and merchandising standards.
• Provide a safe shopping experience for consumers.

Skills

Inventory management

Customer service

Communication

Education

High School diploma or GED

Job description

Field Service Representative with Sign-On Bonus

Pay $18.50 / hour

Employment type Full-Time

Job Description

Req#: 1812
• Tuesday through Friday, 10-hour shifts
• Hourly Rate: $18.50

Who We Are

Metrie is a multi-national leader in the millwork industry with over 30 locations that produces and sells interior finishings across North America. We’re passionate about making a difference by helping our customers transform their houses into homes and love where they live! You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.

Why should you work for Metrie? With us, you’re more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.

What You’ll Do

As our Field Service Representative based out of Noblesville, IN and Castleton, IN area, you will be responsible for performing our Store Fulfillment and Merchandising Process at designated stores. This includes starting your day at home, merchandising, and stocking our products in the store, through to the final store visit wrap up; following all standard operating procedures (SOPs) for all work performed (safety, work methods, cleanliness, and merchandising standards). Effectively manage store inventory levels utilizing our Vendor-managed inventory program (VMI), to meet Metrie standards.

As our Field Service Representative, we need your in-depth knowledge of operational excellence, collaboration, customer focus, and sound business acumen to:

• Provide a safe consistent shopping experience for the end consumer
• Drive in-store sales by maintaining inventory levels, product placement, and merchandising standards
• Ensure a positive customer and consumer experience through relationship and partnership building; knowledge of product offering, features and use; and customer service orientation
• Inspects fixtures, signage, branded marketing collateral, and pricing sets to validate they are at standard; makes necessary replacements while in-store; reports deficiencies to on-site contact; informs DM

Who You Are

We would love to hear from you if you have:

• High School diploma or GED
• Valid and unrestricted driver’s license & proof of valid auto insurance
• 2+ years of inventory replenishment experience in a box retail/building materials industry; preferred, but not required
• Knowledge of Inventory management procedures and systems
• Ability to communicate well in both verbal and written forms with a variety of people including Metrie Leadership, Store Management, store staff, and the end consumer.
• Ability to work efficiently, independently, and without supervision; a self-starter who can work independently, yet be an effective member of a broader remote team (provide remote updates on process and outcomes of assignments)
• Ability to carry out instructions furnished in written and/or verbal form.

What Metrie Offers

• A c ollaborative work environment that has clear direction for future strategy and goals
• A competitive base salary
• Comprehensive benefits package – medical, dental, and life
• 401(k) Retirement Savings Plan
• Challenging and meaningful work, and the chance to participate on cross-functional teams across the company
• Development opportunities – we recognize potential in our people and strive to offer various opportunities for advancement, training, and personal growth
• Family-oriented culture, focused on putting our people first

Physical Requirements

Rare: 1 to 45 minutes

Occasional: 45 minutes to 2.5 hours

Frequent: 2.5 to 5 hours

Continuous: 5 or more hours

• Must be able to frequently lift and carry millwork products weighing up to 50 pounds.
• Occasional pushing and pulling of drywall carts weighing 50 to 2000 pounds.
• Frequent reaching to various levels and directions to inspect and handle products and fixtures.
• Occasional use and operation of basic hand tools such as power drills, impact guns, power saws, etc.
• Possess dexterity for complex hand-eye tasks, including moulding and door identification and differentiation, keyboarding for order entry, writing on documents/forms, and pricing accuracy.
• Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to handle &/or inspect product and fixtures
• Frequently required to read written & electronic documents and product labels.
• Continuously needs to hear and verbally communicate in order to interact with and respond to management, customer and their team members, and consumers.
• Will frequently be exposed to material handling equipment and conveyances (forklift, drywall carts)
• Ability to use safety equipment and personal protective equipment at the work site, including working at height.
• The ability to work safely within any safety requirements which may apply.

In addition to the above:

• Daily travel to and from assigned home center stores

How to Apply?

Come work with us! Send us your resume by clicking "Apply Now". We look forward to reviewing your application!

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome any and all qualified applicants.

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed.

We are an E-Verify employer.

Job Type: Full-time

About the company

We are Metrie, North America's largest manufacturer and supplier of solid wood and composite moulding. But we got our start as a family-owned business and earned our place in the industry today by carrying forward that personal touch.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.