Customer Service Associate II - In-Store Experience & Help

Dollar Tree Stores INC

Basehor (KS)

On-site

USD 17,000 - 22,000

Part time

14 days+
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Benefits offered by this job

Medical, dental, and vision insurance
Retirement plans
Educational Assistance
Employee Assistance Program

Job summary

Dollar Tree Stores INC in Basehor, Kansas is seeking a Customer Service Associate to help customers, process transactions at the register, and keep the store welcoming and stocked.

You will assist with unloading trucks, stock replenishment, cleaning, safety, and provide friendly, professional service while following store policies; this is a part-time role with potential for growth.

Join a team that values teamwork, reliability, and a positive shopping experience for every customer.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
  • Other duties as assigned*

Skills

Customer service
Communication skills
Problem solving
Instruction following
Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Basehor, Kansas is seeking a Customer Service Associate to help customers, process transactions at the register, and keep the store welcoming and stocked.

You will assist with unloading trucks, stock replenishment, cleaning, safety, and provide friendly, professional service while following store policies; this is a part-time role with potential for growth.

Join a team that values teamwork, reliability, and a positive shopping experience for every customer.

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