Customer Service Associate I - Retail Support

Family Dollar; Duncanville (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking a Customer Service Associate to join our Duncanville, TX store. You will assist customers, handle transactions at the register, and help maintain a clean, well-stocked store environment.

This part-time role requires strong communication, reliability, and the ability to lift up to 50 lbs. You will work with a team to deliver friendly, efficient service and support daily store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs., and perform frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store and restock bathrooms, sweep and mop floors, take out trash, and keep areas neat and presentable.
• Other duties as assigned*.

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem-solving skills

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to join our Duncanville, TX store. You will assist customers, handle transactions at the register, and help maintain a clean, well-stocked store environment.

This part-time role requires strong communication, reliability, and the ability to lift up to 50 lbs. You will work with a team to deliver friendly, efficient service and support daily store operations.