Customer Service Associate I — Elevate the Shopping Experience

Family Dollar Stores Of Michigan LLC; United States; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health and wellness programs

Career development resources

Job summary

Family Dollar Stores Of Michigan LLC seeks a Customer Service Associate to create a welcoming shopping experience for every guest. You will assist customers, handle transactions, and help maintain a clean, organized store environment.

You will work at the register, restock merchandise, unload trucks as needed, and uphold safety, courtesy, and professionalism with customers and team members. This role emphasizes reliability and strong communication.

Qualifications

• High school diploma or equivalent preferred.
• Retail/guest service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*.

Skills

Customer service

Cashiering

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Michigan LLC seeks a Customer Service Associate to create a welcoming shopping experience for every guest. You will assist customers, handle transactions, and help maintain a clean, organized store environment.

You will work at the register, restock merchandise, unload trucks as needed, and uphold safety, courtesy, and professionalism with customers and team members. This role emphasizes reliability and strong communication.