Customer Service Associate I - Build a Retail Career

Dollar Tree Stores INC; Big Lake (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle sales transactions, and help keep the store clean and well-stocked.

You will work to maintain a safe, friendly environment, with emphasis on excellent service and efficient operation. This part-time role requires physical tasks and steady customer interaction.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Decision-making

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle sales transactions, and help keep the store clean and well-stocked.

You will work to maintain a safe, friendly environment, with emphasis on excellent service and efficient operation. This part-time role requires physical tasks and steady customer interaction.