Retail Customer Service Associate I

Dollar Tree Stores INC; Robersonville (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions, and maintain store cleanliness and stock levels.

The role emphasizes safety, professional interactions, and teamwork, with opportunities to support merchandising and promotions. Part-time hours offered in a busy retail environment, with benefits as described.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform extensive walking, standing, stooping, kneeling, climbing, pushing, and pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks for stock replenishment.
• Maintain a positive, safe, and respectful environment for customers and staff.

Skills

Customer service

Communication

Problem solving

Organizational skills

Physical ability

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions, and maintain store cleanliness and stock levels.

The role emphasizes safety, professional interactions, and teamwork, with opportunities to support merchandising and promotions. Part-time hours offered in a busy retail environment, with benefits as described.