Customer Service Associate I

Family Dollar; Houma (LA); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company in Houma, Louisiana is seeking a Customer Service Associate I to deliver exceptional shopping experiences. Responsibilities include assisting customers, managing sales transactions, and ensuring store cleanliness. Candidates should have a high school diploma and excellent customer service skills. This role offers perks such as an Employee Assistance Program and retirement plans.

Qualifications

• Previous customer service experience in retail or related environments is preferred.
• Must be able to lift between 30 and 50 lbs.
• Ability to follow instructions and interpret documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cleanliness throughout the store.

Skills

Customer service

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Job Overview

Customer Service Associate I at Family Dollar. Deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness
• Other duties as assigned

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

Equal Opportunity Employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and making all employment decisions without regard to any protected status. Employment is at-will.