Customer Service Associate I

Family Dollar; Royal Center (IN); Sur place; USD 28 000 - 35 000; Plein temps

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

A leading retail store in Royal Center, Indiana is seeking a Customer Service Associate to enhance the shopping experience by assisting customers, managing cash transactions, and keeping the store organized. The ideal candidate has a high school diploma or equivalent, prior retail customer service experience, and strong organizational skills. This position includes perks such as an Employee Assistance Program and retirement plans.

Qualifications

• Previous customer service experience in retail or similar environments is preferred.
• Must be able to lift between 30 and 50 lbs.
• Frequent walking, standing, stooping, and lifting required.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store cleanliness and organization.

Connaissances

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Formation

High school diploma or equivalent

Description du poste

Overview

Customer Service Associate I at Family Dollar

We are seeking a Customer Service Associate to deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs; frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and to making employment decisions without regard to any protected status. In accordance with local laws, minors may be eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.