Customer Service Associate — Home Improvement Retail

Friedmans Home Improvement; Petaluma (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Store bonus eligibility

Team Member of the Quarter

Tuition reimbursement

Job summary

Friedman’s Home Improvement is hiring at the Petaluma store to join a team focused on delivering friendly, efficient checkout service. The role handles cash transactions, refunds, and basic POS operations while maintaining store standards and assisting customers on the sales floor.

The position requires a high school diploma or GED, basic computer skills, and the ability to learn POS software. Eligible employees receive benefits, a discount, and opportunities for tuition reimbursement and career

Qualifications

• High school diploma or GED is required.
• Basic computer knowledge and ability to learn POS software.

Responsibilities

• Serve customers at POS or refund counter in an expeditious, accurate and professional manner.
• Maintain cash accountability per policies.
• Handle cash, checks, and receipts; operate cash register to display price, tax, and rebates.
• Keep POS area clean and stocked to serve customers.
• Provide courteous service and address customer requests.

Skills

Customer service

Cash handling

Communication skills

Basic computer knowledge

Education

High school diploma or GED

Tools

POS software

Job description

Friedman’s Home Improvement is hiring at the Petaluma store to join a team focused on delivering friendly, efficient checkout service. The role handles cash transactions, refunds, and basic POS operations while maintaining store standards and assisting customers on the sales floor.

The position requires a high school diploma or GED, basic computer skills, and the ability to learn POS software. Eligible employees receive benefits, a discount, and opportunities for tuition reimbursement and career