Customer Service Associate — Home Improvement Retail

Lowe's Home Centers, LLC; Bellflower (CA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet shoppers, assist with product selection, and resolve questions to help customers feel confident in their purchases.

This role offers part-time scheduling, opportunities for growth, and access to benefits such as health insurance options, tuition assistance, a company-matching 401(k), employee stock purchase program, and an associate discount. No prior experience required; training provided. Travel not required.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months experience using common retail technology such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to stand or sit for prolonged periods and perform duties
• Lifts up to 25 lbs unassisted; heavier with assistance as needed

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock shelves and replenish supplies
• Process orders and deliveries accurately and on time
• Cross-train in other store areas to improve customer service
• Prepare merchandise in department based on customer needs (e.g., tint and mix paint, cut and thread pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Bi-lingual skills

Reading and math basics

Computer use

Tools

Smartphones and tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet shoppers, assist with product selection, and resolve questions to help customers feel confident in their purchases.

This role offers part-time scheduling, opportunities for growth, and access to benefits such as health insurance options, tuition assistance, a company-matching 401(k), employee stock purchase program, and an associate discount. No prior experience required; training provided. Travel not required.