Customer Service Associate: Home Improvement Pro

Lowe's Home Centers, LLC

Dalton (GA)

On-site

USD 17,000 - 21,000

Full time

8 days ago

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Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Dalton, GA is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will engage with customers throughout the day, answer questions, stock shelves, and ensure customer satisfaction.

This role offers flexible schedules and opportunities for growth within Lowe's. This position emphasizes teamwork and strong communication, with benefits including health insurance, tuition assistance, retirement plans, and a 10%

Qualifications

6 months experience using a computer.
6 months experience using retail technology such as smartphones and tablets.
Reading, writing, and performing basic arithmetic.
Able to stand or sit for extended periods.

Responsibilities

Welcome customers to Lowe's and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise
Down stock merchandise by looking for empty areas on shelves and replenishing supplies
Process orders and deliveries accurately so customers receive merchandise as expected and on time
Cross-functionally train in other areas of the store to help deliver the best customer service
Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
Guide customers through shopping or checkout
Complete other duties as assigned