Customer Service Associate - Home Improvement Pro

Lowe's Home Centers, LLC; Boca Raton (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee股票

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Boca Raton is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, assist with locating products, and ensure customer needs are met.

You will spend time listening to customers, answering questions, and organizing merchandise, with daily duties varying by department. A part-time schedule and on-site work are expected.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Reading and basic arithmetic

Prolonged standing and lifting 25 lbs

Bilingual (preferred)

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC in Boca Raton is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, assist with locating products, and ensure customer needs are met.

You will spend time listening to customers, answering questions, and organizing merchandise, with daily duties varying by department. A part-time schedule and on-site work are expected.