Customer Service Associate - Home Improvement, Flexible Hours

Lowe's Home Centers, LLC; Altoona (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) with matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Altoona, PA. This part-time role emphasizes welcoming customers, assisting with product selection, and keeping shelves stocked to ensure a smooth shopping experience.

You will interact with customers throughout the day, answer questions, and help with checkouts and in-store services. Training across departments is possible to deliver top-quality service.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail technology

Basic math

Job description

Lowe's is seeking a Customer Service Associate in Altoona, PA. This part-time role emphasizes welcoming customers, assisting with product selection, and keeping shelves stocked to ensure a smooth shopping experience.

You will interact with customers throughout the day, answer questions, and help with checkouts and in-store services. Training across departments is possible to deliver top-quality service.